Terms of service

Terms of Service

OVERVIEW

This website is operated by shopexprs. Throughout the site, the terms “we”, “us” and “our” refer to shopexprs. By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including all additional policies referenced herein.

These Terms apply to all users of the website, including browsers, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the website or use any services.

1. ONLINE STORE TERMS

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision.

  • You will not use our products for any illegal or unauthorized purpose.

  • You will not violate any laws in your jurisdiction while using our services.

Any breach of these Terms may result in immediate termination of your access to our services.

2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted over various networks.

Credit/debit card and payment information is always encrypted during transfer through secure payment gateways.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without written permission from us.

3. PRODUCT INFORMATION & PRICING

We try our best to ensure that all product details, descriptions, images, and prices are accurate.

However:

  • Minor color variations may occur due to screen settings and photography lighting.

  • Product packaging may vary from images shown on the website.

  • Prices and availability are subject to change without notice.

We reserve the right to discontinue any product at any time.

4. ORDER ACCEPTANCE & CANCELLATION

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product unavailability

  • Incorrect pricing or product information

  • Suspected fraudulent transactions

  • Issues identified by our payment gateway or logistics partners

If your order is cancelled after payment, the amount will be refunded to your original payment method.

Orders once shipped cannot be cancelled.

5. SHIPPING & DELIVERY

We aim to process and dispatch orders within the timelines mentioned on our website.

However, delivery timelines are estimates and may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Operational issues beyond our control

We are not liable for delays caused by third-party courier partners.

6. RETURNS & REFUNDS

Returns and refunds are governed by our Return & Refund Policy available on the website.

By placing an order, you agree to the conditions mentioned in that policy.

7. USER ACCOUNT RESPONSIBILITY

If you create an account on our website, you are responsible for:

  • Maintaining the confidentiality of your account

  • Restricting access to your account

  • Providing accurate information

We are not responsible for unauthorized access resulting from your failure to protect your login credentials.

8. PROHIBITED USES

You are prohibited from using the website or its content:

  • For unlawful purposes

  • To violate any laws or regulations

  • To infringe intellectual property rights

  • To spread malware or harmful code

  • To harass, abuse, insult, or discriminate against others

  • To submit false or misleading information

We reserve the right to terminate access for violating these rules.

9. INTELLECTUAL PROPERTY

All content on this website including:

  • Logos

  • Images

  • Product descriptions

  • Graphics

  • Videos

  • Website design

is the property of shopexprs and protected under applicable intellectual property laws.

Unauthorized use or reproduction is strictly prohibited.

10. THIRD-PARTY SERVICES

We may use third-party services including payment gateways, shipping providers, analytics tools, and marketing platforms.

We are not responsible for the practices, policies, or content of these third-party services.

Users are encouraged to review their respective terms and privacy policies.

11. LIMITATION OF LIABILITY

To the maximum extent permitted by law, shopexprs shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits or data

  • Delays or interruptions in service

  • Product misuse by customers

Our total liability shall not exceed the amount paid by the customer for the purchased product.

12. INDEMNIFICATION

You agree to indemnify and hold harmless shopexprs, its owners, employees, affiliates, and partners from any claims, damages, liabilities, or legal expenses arising from your misuse of the website or violation of these Terms.

13. GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in Telangana state.

14. CHANGES TO TERMS

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.

It is your responsibility to review this page periodically for changes.

Continued use of the website after changes constitutes acceptance of those changes.

15. CONTACT INFORMATION

For questions regarding these Terms of Service, contact us at:

Business Name: shopexprs
Email: rahulsm9859@gmail.com
Phone: +91 7002647659
Business Address: Rakmy One Kosmos, Nallagandla, Hyderabad -500019